Privacy Policy

When you use UmikoShop, we collect information you provide directly, including:

• Account details: name, email, phone number, password (stored securely hashed)
• Order details: shipping address, order history, payment method chosen at checkout
• Seller applications: store details, KYC documents, and bank details for vendors
• Content you submit: product reviews, contact form messages

• To process and deliver your orders
• To provide order tracking and customer support
• To verify seller applications and manage the marketplace
• To send order updates and, if you opt in, offers and product updates
• To improve our site and catalog based on how it's used

Because UmikoShop is a multivendor marketplace, the seller fulfilling your order receives the shipping details needed to deliver your purchase. We don't sell your personal information to third parties for marketing purposes.

We use browser storage to keep your cart and session working smoothly — for example, remembering items in your bag before checkout. We don't use this to track you across other websites.

Passwords are never stored in plain text. Sensitive seller documents (KYC) are stored separately from public files and are only accessible to the seller themselves and UmikoShop administrators reviewing the application.

You can request access to, correction of, or deletion of your personal data at any time by contacting us through the Contact Us page.

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.